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Erste Bank Austria: Selfinvest Versus DirektDepot, VAT, Activity Tiers and Custody

Erste Bank’s Selfinvest and DirektDepot use George but have different commission, activity and custody schedules. Selfinvest applies a monthly custody charge and monthly activity test; the linked DirektDepot schedule uses annual custody rates and a quarterly activity test, so their advertised dealing rates should not be compared in isolation.

By FXBrokers.ai ResearchOperating status: ActiveSources checked Published Updated
Profile scope

Public-document research checked 27 October 2026. Product, account and entity scope is specified alongside the relevant terms.

  • Selfinvest standard exchange dealing is €3.99 plus 0.19%; qualifying activity reduces the percentage to 0.15% for the next month.
  • DirektDepot’s linked schedule is 0.22%, minimum €7.95, with a different quarterly active tier.
  • Custody prices marked for VAT must be grossed up by 20%; some quoted figures are net.
  • Erste Bank der oesterreichischen Sparkassen AG, rather than the listed Erste Group parent, is the retail account provider.

Erste Bank’s Selfinvest and DirektDepot use George but have different commission, activity and custody schedules. Selfinvest applies a monthly custody charge and monthly activity test; the linked DirektDepot schedule uses annual custody rates and a quarterly activity test, so their advertised dealing rates should not be compared in isolation.[1][2][3]

Accounts and eligibility

Sections ↑
Account comparison01

Two depot schedules

Two depot schedules
ItemDetails
SelfinvestJanuary 2026 price sheet.Source 1Source 2
DirektDepotLinked price sheet dated 1 November 2025.Source 1Source 2
Contract checkUse the schedule attached to the actual depot; common George access does not make the prices interchangeable.Source 1Source 2
Account comparison02

Selfinvest active qualification

Selfinvest active qualification
ItemDetails
ThresholdAt least 15 qualifying executed trades in a month.Source 1
Benefit periodReduced percentage in the following month.Source 1
RenewalQualification must be maintained under the monthly rule.Source 1
Account comparison03

DirektDepot active qualification

DirektDepot active qualification
ItemDetails
ThresholdAt least 50 qualifying executions in a quarter.Source 2
Benefit periodFollowing quarter.Source 2
Excluded activityThe stated fund/free transactions do not count towards the threshold.Source 2

View full spreads & trading costs

Products and market access

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Specifications04

Investment categories

Investment categories
ItemDetails
Exchange securitiesShares and eligible exchange-traded instruments under the relevant schedule.Source 1Source 2
Investment fundsFund purchases use distinct charges.Source 1Source 2
Recurring plansStocks, ETFs, funds and certificates appear in the Selfinvest plan schedule.Source 1Source 2

Trading and holding costs

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Pricing & charges05

Selfinvest exchange dealing

Selfinvest exchange dealing
ItemDetails
Standard€3.99 + 0.19%.Source 1
Active€3.99 + 0.15% after qualifying.Source 1
Additional costsApplicable third-party and product expenses remain separate.Source 1
Pricing & charges06

DirektDepot exchange dealing

DirektDepot exchange dealing
ItemDetails
Standard0.22%; minimum €7.95.Source 2
Active0.17%; minimum €5.Source 2
ScopeThe active rate requires the separate quarterly activity test.Source 2
Pricing & charges07

Selfinvest funds and savings plans

Selfinvest funds and savings plans
ItemDetails
Off-exchange fund purchase1.99%; fund sale €0 in the stated schedule.Source 1
Plan purchase1.99% for the listed stocks/ETF/fund/certificate plan categories.Source 1
Plan sale€0 under that plan schedule; product expenses remain.Source 1
Pricing & charges08

Selfinvest monthly custody

Selfinvest monthly custody
ItemDetails
Rate0.015% per month, plus 20% VAT.Source 1
Minimum€1.99 net per month; €2.388 including VAT before billing-rounding effects.Source 1
ValuationDaily values under the sheet’s calculation rules.Source 1
Entirely empty monthNo custody charge when the depot is empty throughout the month.Source 1
Pricing & charges09

DirektDepot annual custody rates

DirektDepot annual custody rates
ItemDetails
Domestic category0.232714% annually, plus 20% VAT.Source 2
Foreign/special custody0.528896% annually, plus 20% VAT.Source 2
BillingQuarterly in arrears under the published rules.Source 2
Pricing & charges10

DirektDepot custody minima

DirektDepot custody minima
ItemDetails
Per position€0.96 per quarter under the stated minimum.Source 2
Per depot€3.84 per quarter under the stated minimum.Source 2
VATApply the sheet’s 20% VAT qualification to taxable custody prices.Source 2
Pricing & charges11

DirektDepot fund purchase charges

DirektDepot fund purchase charges
ItemDetails
Equity funds3.60%.Source 2
Mixed funds2.80%.Source 2
Property/bond funds2.40%.Source 2
Other listed funds4.00%; fund-specific terms can affect the applicable charge.Source 2
Pricing & charges12

DirektDepot off-exchange bonds

DirektDepot off-exchange bonds
ItemDetails
ChargeUp to 5.00% under the relevant tariff.Source 2
Minimum€21.10.Source 2
ComparisonThis is a separate product/category price, not the standard 0.22% exchange commission.Source 2

Platforms, orders and execution

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Process13

George access and order timing

George access and order timing
ItemDetails
Browser/mobileGeorge provides online access to the offered depot service.Source 3
Order entryThe page advertises around-the-clock online instruction entry.Source 3
ExecutionOrders still depend on the security’s market session and acceptance conditions.Source 3
Process14

Order changes and non-execution

Order changes and non-execution
ItemDetails
Entry/changeNo separate order-entry or change fee in the stated DirektDepot schedule.Source 2
Cancellation/expiry€0 in that schedule.Source 2
BoundaryA free cancellation request does not guarantee the order was cancelled before execution.Source 2
Process15

Telephone route

Telephone route
ItemDetails
Dealing supportTelephone dealing is expressly part of the described service.Source 3
Number050 100 17800.Source 3
AvailabilityWorking days 08:00–19:00, Austrian local time.Source 3

Funding, settlement and transfers

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Process16

Selfinvest inbound transfer

Selfinvest inbound transfer
ItemDetails
Incoming securities€0 bank fee in the Selfinvest schedule.Source 1
Other institutionA sending bank can charge its own outward fee.Source 1
EligibilityThe receiving depot must accept the actual securities.Source 1
Process17

Selfinvest outbound transfer

Selfinvest outbound transfer
ItemDetails
Per ISIN€30 plus VAT; €36 including 20% VAT.Source 1
ExceptionThe sheet identifies an exception for termination by the bank.Source 1
Two-line illustration€72 including VAT if both lines are charged at the standard rate.Source 1

Custody and client protection

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Protections & eligibility18

Deposit guarantee and legal bank

Deposit guarantee and legal bank
ItemDetails
Ordinary limit€100,000 per eligible depositor and bank.Source 4Source 5
SystemSparkassen statutory deposit/investor protection through the recognised Haftungsverbund.Source 4Source 5
Temporary higher coverUp to €500,000 only for qualifying statutory events and conditions.Source 4Source 5
Protections & eligibility19

Same-bank brand aggregation

Same-bank brand aggregation
ItemDetails
Erste Bank and Salzburger SPARKASSEThe disclosure identifies these as brands of the same legal bank for aggregation.Source 5
Several accountsBalances share one institution limit.Source 5
Joint accountsThe ordinary limit applies to each eligible depositor’s share under the scheme rules.Source 5
Protections & eligibility20

Investment compensation

Investment compensation
ItemDetails
Custody ownershipSecurities remain client property and should be transferred or returned.Source 5
Non-return ceiling€20,000 under the applicable compensation conditions.Source 5
Non-natural persons90% of the eligible claim, subject to the same maximum; market losses are outside this protection.Source 5

Support, complaints and records

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Process21

Claims and investor-protection procedure

Claims and investor-protection procedure
ItemDetails
ApplicationInvestment compensation requires a claim and identification.Source 5
DeadlineNormally within one year of the protection event.Source 5
Payout frameworkThe stated three-month period runs after eligibility and amount are established, subject to statutory exceptions.Source 5
Process22

Foreign tax reports

Foreign tax reports
ItemDetails
CountriesGermany, Italy and Switzerland under the stated report service.Source 1
Price€60 plus VAT; €72 gross.Source 1
Request timingOrder by 15 December under the Selfinvest sheet.Source 1

Research and additional services

Sections ↑
Availability23

Shareholder meeting support

Shareholder meeting support
ItemDetails
Domestic meeting€0 in the stated Selfinvest schedule.Source 1
European foreign meeting€100 plus VAT; €120 gross.Source 1
Other foreign meeting€300 plus VAT; €360 gross.Source 1
Availability24

Recurring investment versus advice

Recurring investment versus advice
ItemDetails
Savings instructionA predefined plan purchases the chosen eligible instrument.Source 1Source 3
Ordinary depot accessSelf-directed dealing remains the investor’s instruction.Source 1Source 3
AuthorityNeither a George login nor a savings plan should be described as a discretionary portfolio mandate.Source 1Source 3

Company and service history

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Regional comparison25

Retail legal entity

Retail legal entity
ItemDetails
NameErste Bank der oesterreichischen Sparkassen AG.Source 1Source 5
Company-register referenceFN 286283f in the bank documentation.Source 1Source 5
Parent distinctionErste Group branding on a document host is not the retail contracting entity.Source 1Source 5
Headquarters
Austria
The companies behind the brand

Legal entities & licences

These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.

Erste Bank der oesterreichischen Sparkassen AG

AustriaSource 1Source 5

No separate licence entry is recorded in this panel.

Cost illustrations and practical implications

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Scenarios26

Calculated €2,000 exchange order

Calculated €2,000 exchange order
ItemDetails
Selfinvest standard€3.99 + €3.80 = €7.79.Source 1Source 2
Selfinvest active€3.99 + €3.00 = €6.99.Source 1Source 2
DirektDepot standard€4.40 percentage result becomes €7.95 minimum.Source 1Source 2
LimitExcludes external costs and any holding charges.Source 1Source 2
Scenarios27

Calculated Selfinvest holding cost

Calculated Selfinvest holding cost
ItemDetails
€10,000 constant balancePercentage charge €1.50 net/month; €1.99 net minimum applies.Source 1
€100,000 constant balance€15 net/month, or €18 including VAT.Source 1
Full-year illustration€216 gross at €100,000 held throughout 12 unchanged months, before other charges.Source 1
Follow the evidence

Sources & further reading

  1. Erste Bank: Sparkassen protection system and deposit limits Erste Bank Austria — Selfinvest and DirektDepot · Accessed 27 Oct 2026
  2. Erste Bank: depositor information and investment compensation Erste Bank Austria — Selfinvest and DirektDepot · Accessed 27 Oct 2026

This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.

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