CMS Prime: forex and CFD accounts, platforms and payment terms

The comparison page and the funding FAQ’s minimum-deposit answer, updated on 22 April 2026, agree on the figures above. However, the separate Core, Master and Signature pages each display USD 1,000. The public material therefore does not establish one consistent opening threshold: the amount shown in the approved application needs to resolve this before funding.[20][2][3][4]

The account-opening FAQ requires identity evidence and a recent proof of address, dated within three months. CMS Prime says most applications are approved within 24 hours after valid documents are supplied; this is a provider target rather than a guaranteed opening time. Multiple trading accounts are supported. The account’s base currency is fixed at creation, so a different base currency requires another account rather than an edit to the existing one.[5][22]

View full spreads & trading costs

The platform pages advertise different instrument totals: MT4 is described with more than 200 CFDs, while MT5 promotes more than 2,000 instruments and a broader stock and ETF range. These are platform-level marketing counts, so an instrument available on one account or server should not be assumed to appear on the other.[14][15]

The account table quotes starting spreads, which can widen with market conditions and do not establish the total cost of a completed trade. The pricing FAQ still uses older Standard and RAW Spread account names: it describes commission-free Standard trading and a per-lot RAW commission without providing a current numeric rate. Those labels cannot reliably be mapped onto Core, Master and Signature from the inspected pages.[10][1]

A separate deactivation form lets the customer request account closure or deactivation for review. This is distinct from the inactivity rule: submitting the form is not evidence that an account has already closed, and the page does not define an automatic archiving timetable or reactivation charge.[23]

The Terms of Business state a 100% margin-call level and a 30% stop-out level. They also reserve action against specified abusive or erroneous-price trading and expressly include scalping or trades held for under four minutes. Automated-platform availability therefore does not mean every short-duration strategy is permitted.[11]

The online agreement directs customers to notify CMS Prime immediately in writing about lost credentials, unexpected orders or missing confirmations. During an internet or platform interruption it contemplates other contact, including calling a CMS representative. It does not supply a dedicated emergency dealing number or a telephone-order verification protocol.[13]

Active trading accounts receive daily confirmations under the Terms of Business. Missing or disputed confirmations must be raised within 24 hours, while trade, funding or system complaints have a stated 15-day notification window. Keeping portal records and transaction identifiers is therefore relevant even when a broader complaint is still being investigated.[11][18]

Where promotional credit applies, the Terms of Business allow removal at stop-out or company discretion; they do not make that credit unconditionally withdrawable.[11]

The regulation page advertises Mauritius FSC reference GB19024331 alongside corporate registration references in Saint Lucia and Saint Vincent and the Grenadines. A readable independent FSC firm entry establishing the named legal holder was not obtained in this review. Corporate registration is a different record from financial-services authorisation; a permission claimed for an affiliate does not establish protection for another company’s account.[24]

The Core page promotes negative balance protection, but the general Terms and Conditions require payment of deficit balances. The inspected material does not reconcile which clause applies to which account. That leaves the protection’s contractual scope unresolved; a marketing heading alone does not establish an unconditional loss cap. The terms also allow margin requirements and position limits to change.[2][12]

The account-settings help page describes two-factor authentication and an email password-reset process. It does not specify a withdrawal hold following a reset or explain whether changes of email or payment details trigger a separate security delay. These details matter when an account is being recovered at the same time as a funding request.[22]

The contact page advertises round-the-clock general multilingual support, while separately publishing the narrower trading-support hours shown above. Its complaints procedure requires a written account of the issue, including the client name, account number, affected transactions and incident time. Support is the first stage; a dissatisfied customer can request escalation to Compliance. The stated initial-response target is three business days, with resolution as soon as reasonably practicable rather than a fixed final-response deadline.[25][26]

PAMM and social-copy arrangements create different forms of control. The former gives the manager trading discretion over the allocation, whereas social-copy marketing emphasises customer-selected providers and risk settings. Neither inspected service page gives a complete schedule for performance-fee crystallisation or the treatment of open positions at withdrawal or disconnection. Those operating terms remain part of the service-specific agreement rather than the ordinary account spread table.[28][27]

CMS Prime describes a brand history beginning in 2004. Its website identifies several affiliates and a Dubai representative office; that history and office presence do not establish that every affiliate has the same permissions.[31][25]

The public Terms of Business name CMS Prime SLC Inc. in Saint Lucia and exclude responsibility of other group companies.[11]

Founded

Brand history dates to 2004, according to CMS Prime