Accounts & headline costs
Sections ↑Account comparison01
Account and service routes at a glance
| Account / service | Contract and customer scope | Platform and principal condition |
|---|---|---|
| Ordinary CTO | Bourse direct — France; retail clients | Web / mobile. French securities offering; applicant and instrument acceptance required.Source 2Source 51 |
| PEA | Bourse direct — France; retail clients | Web / mobile. Individual French tax-wrapper account; qualified investments only.Source 3Source 32Source 51 |
| PEA-PME | Bourse direct — France; retail clients | Web / mobile. Qualified smaller-company investments; ordinary PEA keeps its own sub-limit.Source 3Source 51 |
| PEA Jeunes | Bourse direct — France; retail clients | Web / mobile. Tax-dependent adult aged18–25; individual French tax-wrapper eligibility applies.Source 4Source 51 |
| Programmed investing | Bourse direct — France; retail clients | Web / mobile. Eligible-account and selected-instrument list; each purchase needs adequate available cash.Source 16Source 51 |
| TradeBox stock pack | Bourse direct — France; retail clients | TradeBox. Separate committed-order tariff; Euronext Paris, Amsterdam and Brussels, subject to account eligibility.Source 20Source 51 |
Bourse Direct combines French securities accounts with optional active-trading packs, programmed investing and separate savings contracts. Account ownership, tax eligibility and the selected dealing service determine what the customer can buy and what they pay. An ordinary securities account has no opening-deposit minimum; the frequently mentioned €1,000 is a recommendation, not a contractual entry threshold.[7]
Account comparison02
Core securities accounts
| Account | Ownership and access | Contribution framework |
|---|---|---|
| CTO | Individual; joint for spouses or PACS partners; indivision | No contribution ceiling; multiple ordinary accounts possible.Source 2 |
| PEA | Individual French tax-eligible adult | €150,000 contributions; market gains can take the account above this level.Source 3 |
| PEA-PME | Separate wrapper for qualifying smaller-company investments | Combined PEA plus PEA-PME contributions cannot exceed €225,000; PEA retains its €150,000 sub-limit.Source 3 |
| PEA Jeunes | Tax-dependent French-resident adult aged 18–25 | €20,000 contribution ceiling; the individual account is separate from parents’ own plans.Source 4 |
Account comparison03
Special ownership and acceptance rules
| Applicant or arrangement | Published provision | Boundary |
|---|---|---|
| Minor | CTO through legal representatives | The forms provide a dedicated minor route; this does not create minor PEA eligibility.Source 8 |
| Company | Digital corporate CTO opening | Investing corporate cash has separate authority, beneficial-owner and suitability requirements.Source 5 |
| Indivision or split ownership | Specific indivision and démembrement forms | Identify who can sign, trade and receive income before funding.Source 8 |
| US Person | The account application excludes US Persons | Nationality, residence and tax classification must be disclosed; no universal worldwide acceptance is established.Source 6 |
Account comparison04
Opening and continuing documentation
| Requirement | Evidence requested | Operational consequence |
|---|---|---|
| Identity and address | One valid identity document; address proof less than three months old | Joint holders and authorised representatives supply their own supporting documents.Source 7 |
| Bank account | Same-name current-account bank details | The initial transfer must follow the identified banking route.Source 7 |
| Investor questionnaire | Tax residence/NIF, occupation, resources, investment knowledge and experience | Derivative access needs its own assessment; completing the form does not guarantee acceptance.Source 6 |
| Legal entity | Beneficial-owner checks and annually maintained LEI | The general conditions require a valid LEI before the entity can place orders.Source 33 |
Reference table05
Young account and ordinary account lifecycle
| Event | Published treatment | Practical limit |
|---|---|---|
| First PEA Jeunes payment | Starts the plan’s tax-age clock | Opening an unfunded application is not the same event.Source 4 |
| Leaving the parental tax household | Conversion to ordinary PEA with existing tax age preserved | The contribution ceiling becomes the ordinary PEA ceiling; earlier contributions remain counted.Source 4 |
| Opening, maintenance and domestic custody | Standard securities-account services advertised without recurring base charges | Foreign custody, financing and optional TradeBox commitments require separate review.Source 1 |
Products & platforms
Sections ↑Reference table06
Investment access and wrapper boundaries
| Product family | Published access | What the holding represents |
|---|---|---|
| Shares, ETFs, bonds and funds | CTO access to French, European and international investments | Exchange and instrument eligibility still determine whether a particular order is accepted.Source 2 |
| PEA / PEA-PME investments | Qualifying shares, funds and other permitted instruments | A PEA is not a universal container for every security displayed on the website.Source 9 |
| Warrants, certificates and turbos | Listed issuer products, including the Morgan Stanley range | Issuer terms, financing and barrier/expiry conditions determine the payoff.Source 18 |
| Exchange-traded options | Options on indices or individual shares | Exercise style and the underlying contract specification must be distinguished.Source 24 |
| Crypto ETNs | Ordinary CTO only | Listed debt exposure to crypto prices; no customer wallet, private key or direct ownership of the coins.Source 12 |
The crypto page lists Bitcoin, Ethereum, Solana and other exposures from several issuers. Product documents must establish collateral, replication and any staking treatment for the chosen ISIN. The page itself retains an unanswered issuer-information heading, so its broad physical-backing description is not treated as proof that every listed note has an identical custody structure.[12]
Platforms & products07
Web and mobile operating tools
| Function | Published capability | Use in account administration |
|---|---|---|
| Order monitoring | Submitted, executed and partially executed orders | A sent order is not evidence of a completed purchase.Source 13 |
| Portfolio and coverage | Positions, gains/losses, cash and SRD coverage | Choose the correct account before assessing available buying capacity.Source 13 |
| Authentication and alerts | Six-digit access code, supported face/fingerprint login and notifications | Keep device access and account identifiers separate from public market-information access.Source 13 |
| Advertised 08:00–22:00 trading | Extended availability for eligible instruments | This does not mean every stock exchange or product trades throughout that interval.Source 13 |
Platforms & products08
Chart subscriptions and integrated dealing
| Tool | Published base charge | Scope |
|---|---|---|
| Wincharts 2.0 | €10/month | Chart analysis and order tools; every started month is chargeable.Source 14 |
| ProRealTime analysis | From €15/month | Analysis subscription; this alone does not describe the integrated TradeBox ProRealTime account tariff.Source 14 |
| TradeBox ProRealTime | Integrated chart dealing under its own account contract | Its trade-count condition and brokerage bands are shown separately below.Source 21 |
Reference table09
Programmed investing: account and instrument scope
| Feature | Current provision | Important distinction |
|---|---|---|
| Accounts listed | CTO, minor CTO, PEA, PEA Jeunes and company account | PEA-PME is not named in the current eligibility list.Source 15 |
| Investment selection | Selected shares and ETFs | Eligibility is narrower than the full securities catalogue; check the plan’s displayed list.Source 15 |
| Entry size | Starts at the value of one share or ETF unit | The May 2026 launch describes whole-unit affordability, not fractional share ownership.Source 16 |
| Commission | Selected plan ETFs have zero brokerage; shares follow the customer tariff | Zero dealing commission does not remove the ETF’s own recurring expenses.Source 16 |
Reference table10
Programmed investing: scheduling and control
| Instruction | Published operation | Funding implication |
|---|---|---|
| Frequency | Monthly or quarterly; first scheduled date is the fifth | A closed-market date rolls to the next market-opening day; setup on or after the fifth starts next month.Source 15 |
| Cash reminder | Notification five days before execution | Cash must be available in the relevant account; the reminder is not an external-bank standing order.Source 15 |
| Changing the plan | Amount/frequency may be changed; plans can be paused and reactivated | The launch specifies no fixed commitment duration.Source 16 |
Automating a series of purchases changes the timing of investment, not the economic risk of the selected asset. The programme can continue buying during a prolonged decline. Its zero-brokerage ETF selection must also be distinguished from the separate promotional campaigns, some of which explicitly exclude programmed orders.[16]
Fees & holding costs
Sections ↑The standard domestic commission is a size-based schedule. The January 2026 tariff separately charges foreign custody, currency conversion, financing and several administrative events. A low headline stock-order price therefore does not describe the cost of a foreign portfolio, a funded SRD position or a binding TradeBox package.[11]
Pricing & charges11
Standard Paris, Brussels and Amsterdam online orders
| Order value | CTO commission | PEA-family adjustment |
|---|---|---|
| Up to €198 | €0.99 | 0.5% of order value.Source 11 |
| Above €198 through €500 | €0.99 | €0.99.Source 11 |
| Above €500 through €1,000 | €1.90 | €1.90.Source 11 |
| Above €1,000 through €2,000 | €2.90 | €2.90.Source 11 |
| Above €2,000 through €4,400 | €3.80 | €3.80.Source 11 |
| Above €4,400 | 0.09% of the entire order | Same rate, subject to applicable wrapper caps.Source 11 |
Pricing & charges12
Foreign stock-exchange dealing
| Venue | Online commission | Scope |
|---|---|---|
| NYSE / Nasdaq | €8.50 through €10,000; 0.09% above | Percentage applies to the whole order.Source 1 |
| London LSE / Frankfurt Xetra | 0.15%; €15 minimum | Foreign custody and FX can apply.Source 1 |
| Madrid / Swiss Virt-x-SWX / Lisbon | 0.20%; €18 minimum | Not the domestic Euronext headline tier.Source 1 |
| Other markets | 0.48%; €41.90 minimum | Availability requires confirmation for the particular security.Source 1 |
Pricing & charges13
Holding and conversion charges
| Item | Published basis | Boundary |
|---|---|---|
| Foreign custody | 0.036% annually | Daily holding basis, billed quarterly.Source 10 |
| Named foreign-market FX | Rate applied to Bourse Direct plus 0.08% per operation | This is a markup to its supplied rate, not a promise of the interbank mid-rate.Source 1 |
| Other-market FX | Rate applied to Bourse Direct | The source does not quantify an additional markup for this category.Source 1 |
| US publicly traded partnerships | €300/month custody | A specific holding charge; do not generalise ordinary US-share costs to PTPs.Source 10 |
Pricing & charges14
Order minima, caps and less visible service charges
| Event | Current rule or charge |
|---|---|
| Manual purchase minimum, before fees/taxes | CTO €10; PEA / PEA-PME €80.Source 10 |
| PEA dealing cap | Online 0.5%; other transmission 1.2%; non-EU/EEA listed securities excluded.Source 10 |
| Multi-day partial executions | Brokerage calculated separately per execution day.Source 10 |
| Telephone instruction | €9.90 supplement, including unfilled/cancelled orders; telephone corporate actions also €9.90.Source 10 |
| Unlisted shares / bonds | €3,000 / €10,000 operation minimum; 1.2%, maximum €500.Source 10 |
| Tariff change / registered conversion | €120 / €18 per line and acquisition year.Source 10 |
| Coverage anomaly / forced execution | €10 / additional €9.90.Source 10 |
Pricing & charges15
Fund orders: selected range versus other funds
| Category | CTO | PEA-family account |
|---|---|---|
| Eligible zero-fee selection | Subscription/redemption €0 | Subscription/redemption €0; fund-acquired levies can remain.Source 11 |
| Other Euroclear funds | €10.76 | €0.Source 11 |
| Other non-Euroclear funds | 0.48%, minimum €41.90 | 0.48%; issuer entry/exit charges remain separate.Source 11 |
Pricing & charges16
Current ETF campaigns: eligibility matters
| Partner and dates | Qualifying purchase | Exclusions / reimbursement |
|---|---|---|
| Amundi: 1 May 2026–30 April 2027 | Selected ETF orders €200–€100,000 inclusive | Brokerage covered under the campaign; consult its specific eligible list.Source 17 |
| WisdomTree: 23 March 2026–22 March 2027 | Selected purchases of at least €200 | No programmed orders; UK/Netherlands residents excluded; refund within two months after execution month.Source 17 |
| VanEck: 1 April 2026–12 March 2027 | Selected purchases strictly above €1,000 | No programmed orders; refund within two months after execution month.Source 17 |
Pricing & charges17
Listed derivative partner pricing
| Offer | Published benefit | Limit |
|---|---|---|
| Morgan Stanley range | €0 brokerage and custody on its warrants, certificates and turbos | Spread, embedded financing and issuer/product risk remain.Source 18 |
| Société Générale: 1 November 2025–31 October 2026 | 60% brokerage refund on eligible listed-product orders above €100 | First 2,000 orders per account during the campaign; refund within three months after execution month.Source 17 |
Pricing & charges18
TradeBox securities: six-month fixed order packs
| Orders committed | Price per executed order | Covered order size |
|---|---|---|
| 200 | €9.60 | Below €100,000.Source 19 |
| 300 | €8.40 | Below €100,000.Source 19 |
| 500 | €7.20 | Below €100,000.Source 19 |
| 1,000 | €6.00 | Below €100,000.Source 19 |
| 2,000 | €5.40 | Below €100,000.Source 19 |
| 3,000 | €5.00 | Below €100,000.Source 19 |
Pricing & charges19
TradeBox declining annual brokerage bands
| Executed order count | Price per order | Venue and larger-order rule |
|---|---|---|
| 0–100 | €12.00 | Paris, Brussels and Amsterdam Euronext.Source 19 |
| 101–400 / 401–800 | €10.20 / €8.00 | Orders below €100,000.Source 19 |
| 801–2,000 / 2,001–4,500 | €6.50 / €5.40 | Orders below €100,000.Source 19 |
| 4,501–6,000 / above 6,000 | €4.00 / €3.00 | At least €100,000: 0.09% of the whole order.Source 19 |
Reference table20
TradeBox commitments that change the effective cost
| Condition | Contractual consequence |
|---|---|
| Unused fixed-pack allowance | Unexecuted committed orders are billed at the pack price after six months; they do not roll forward.Source 20 |
| Automatic renewal | Fixed pack renews when consumed or expired, whichever happens first; declining plan renews annually.Source 20 |
| Changing or leaving a fixed pack | Change at least two business days before renewal; cancellation by registered letter received five business days before expiry or ten orders before exhaustion.Source 20 |
| Account and financing scope | CTO, PEA or PEA-PME; SRD where eligible: 0.0199% daily and carry 0.12%, minimum €9.Source 20 |
Pricing & charges21
TradeBox ProRealTime integrated account
| Item | January 2026 provision | Consequence |
|---|---|---|
| Low activity | Fewer than 30 executed monthly orders triggers €30/month | Count starts in opening/change month; every started month is due and carry transactions are excluded.Source 21 |
| Brokerage bands | Orders 1–30: €13; 31–100: €12; later bands follow the declining schedule above | Orders below €100,000 on the specified Euronext venues.Source 21 |
| Term and routing | Annual automatic renewal; execution on regulated Euronext | Some instrument categories cannot be ordered through this integrated platform.Source 21 |
Trading conditions & execution
Sections ↑Reference table22
Ordinary order mechanics and execution limits
| Instruction | What it controls | Remaining execution risk |
|---|---|---|
| Market / best-limit order | Prioritises execution or the best available quoted level | The final price or complete quantity is not assured.Source 23 |
| Limit order | Sets the maximum purchase or minimum sale price | May remain wholly or partly unfilled.Source 23 |
| Stop / stop-limit | Activates when the specified trigger is reached | Activation does not guarantee the stop price; a limit can prevent execution.Source 23 |
| Warrant trigger reference | Execution policy uses issuer quotation for warrant stops | Do not assume the trigger always uses a last traded price.Source 23 |
The July 2024 execution policy remains the currently linked document. It considers price and total cost alongside execution likelihood, speed and other factors. Routing can involve Euronext, Equiduct, issuer arrangements or selected foreign intermediaries; customer-specific instructions can restrict the policy’s normal application. This profile does not measure actual fills or execution quality.[23]
Reference table23
Expert order strategies and exclusions
| Strategy or limit | Published operation | Scope |
|---|---|---|
| Stop Loss / Take Profit | Conditional entry and exit instructions | Set and review both entry conditions and the resulting exit instruction.Source 22 |
| Stop Suiveur | Trailing threshold follows a favourable price movement | A trailing instruction is not a guaranteed-price exit.Source 22 |
| Eligible universe | SBF 120 shares and a named ETF selection | Available on web/app; not an all-market feature.Source 22 |
| Excluded accounts | TradeBox accounts and accounts with derivative-market access | These account exclusions apply even if the chosen security itself would normally qualify.Source 22 |
Reference table24
SRD financing, coverage and monthly liquidation
| Topic | Published arrangement | Risk or distinction |
|---|---|---|
| Account scope | CTO only; unavailable in PEA and PEA-PME | A cash-only tax-wrapper account does not acquire SRD access by choosing a trading tariff.Source 9 |
| Retail leverage | Between two and five times, subject to the customer assessment | An adverse move can exceed the initial contribution.Source 7 |
| Company leverage | Corporate offer advertises up to three times | Do not apply the retail maximum automatically to company accounts.Source 5 |
| Standard SRD charge | 0.023% daily; intraday round trip free; carry 0.24%, minimum €11.90 | TradeBox’s different financing schedule does not apply to every ordinary account.Source 10 |
| October 2026 calendar | Last current-month dealing day 27 October; settlement/delivery 30 October | Liquidation dates and month-end settlement are separate operational events.Source 57 |
Reference table25
Cash-market settlement and account withdrawal are separate
| Market or process | Standard framework at the check date | Operational implication |
|---|---|---|
| European cash securities | T+2; Euronext schedules T+1 for 11 October 2027 | The planned 2027 change is not represented as already effective in October 2026.Source 55 |
| Most covered US broker-dealer securities transactions | T+1 since 28 May 2024; regulatory exceptions exist | A US listing does not establish identical settlement for every instrument or transaction.Source 56 |
| Withdrawable balance | Contract permits retaining funds required for open exposures or debts | An executed sale or displayed portfolio valuation is not an unconditional withdrawal authorisation.Source 33 |
Reference table26
Listed futures and options: the document-age limitation
| Published offering | Linked specialist document | What remains unverified |
|---|---|---|
| CAC 40 futures | TradeBox futures PDF dated 6 December 2011 | Current fee annex, margin schedule and liquidation instructions need written confirmation before activation.Source 25 |
| Listed options | Combined futures/options PDF also dated 6 December 2011 | Old pack prices and collateral thresholds are not labelled as current 2026 terms.Source 26 |
| Exercise and payoff | Options include differing European/American exercise conventions | An American exercise style does not itself mean the broker provides access to every US option exchange.Source 24 |
The linked 2011 futures document describes three-month packs with unused allowances billed; the options schedule uses a different commitment period and additional exchange/clearing charges. Those contractual structures show why a “from” price is insufficient. Their age prevents this profile from presenting them as a complete, current futures/options quotation.[25][26]
Reference table27
TradeBox CFD is a separate partner service
| Question | Verified published position | Boundary |
|---|---|---|
| Operator | Bourse Direct brand operated under an agreement with IG | The site refers to IG Europe GmbH and IG Markets Ltd depending on context; the signed application must identify the customer’s counterparty.Source 28 |
| Exposure | OTC CFDs on indices, shares, FX and commodities | A CFD does not give ownership of the referenced share or currency.Source 27 |
| Published loss statistic | 72% of retail CFD accounts lose money | Provider-page disclosure checked 11 October 2026; this is not the loss rate of ordinary CTO investors.Source 27 |
| Displayed minimum spreads | EUR/USD from 0.6 points; France 40 from 1 point | Minimum marketing spreads do not establish typical spreads, overnight financing or total round-trip cost.Source 27 |
TradeBox’s stock packs and its CFD service use different agreements. The partner website distinguishes retail limited-risk accounts from professional terms under which losses can exceed the investment. The ordinary broker’s SRD leverage, PEA fee caps and French compensation description must not be transplanted onto an IG CFD contract.[28]
Funding, withdrawals & transfers
Sections ↑Reference table28
Funding from a registered current account
| Route | Company processing estimate | Condition |
|---|---|---|
| Express through Bourse Direct | Average one business hour | Authenticate through the bank; its own charge may apply.Source 30 |
| Standard through Bourse Direct | 24–48 business hours | Select the correct investment account and registered funding bank.Source 30 |
| Transfer initiated at the outside bank | 48–72 hours indicated | Use the current official beneficiary details and the Bourse Direct account number as reference.Source 30 |
| Source account | Same-name registered current account | A savings-account IBAN is not the accepted funding route.Source 30 |
The new-client FAQ excludes transfers from third parties. An omitted account reference can delay allocation or cause a payment to be directed to the ordinary CTO rather than the intended wrapper. Published funding times are estimates and do not override bank cut-offs, document review or the need to identify the payment correctly.[31]
Pricing & charges29
Cash withdrawals and outbound asset-transfer fees
| Operation | Standard published charge |
|---|---|
| Cash to French / EU / non-EU bank | €6 / €15 / €25; international amounts are euro transfers.Source 10 |
| French-listed / foreign-listed CTO securities | €15 / €25 per line.Source 10 |
| Foreign-listed PEA-family / unlisted securities | €15 / €50 per line; PEA-family total capped at €150.Source 10 |
Reference table30
Inbound account transfers: continuity and timing
| Account | Published process | Trading access |
|---|---|---|
| Ordinary CTO | Indicative two to three weeks | Transfer individual eligible holdings through the documented process; counterparties and asset events can cause delay.Source 31 |
| PEA | FAQ gives an average of five weeks | Orders remain blocked until securities, cash and the tax-information transfer document have all arrived.Source 31 |
| PEA tax history | Transfer the existing plan rather than close and reopen it | Retaining the original plan preserves its tax age.Source 32 |
| Before transfer | Resolve open instructions, complex holdings and missing records; provide cash for outgoing charges | Unlisted assets or corporate actions may require extra information from the former provider.Source 32 |
Reference table31
Transfer reimbursement is account specific
| Published offer | Amount shown | Qualification |
|---|---|---|
| Corporate CTO | Up to €200 per account | The corporate product page states the limit; provide evidence of actual prior-provider charges.Source 5 |
| PEA main product page | Up to €150 per account | The current PEA offer is used as the conservative published amount.Source 3 |
| PEA Jeunes FAQ discrepancy | An older FAQ portion still says €200 | Obtain written confirmation rather than assuming the larger amount overrides the current PEA offer.Source 4 |
| Evidence deadline | Send the old provider’s statement showing the fee within three months after it was debited | This is a proof deadline, not a guaranteed transfer-completion period.Source 7 |
Reference table32
PEA cash, contributions and withdrawals
| Action | Account treatment | Tax-wrapper consequence |
|---|---|---|
| Contributing | Cash contributions; existing CTO securities cannot simply be paid in | The cumulative contribution cap is distinct from the portfolio’s changing market value.Source 9 |
| Withdrawal before five years | Closure is generally triggered, subject to statutory exceptions | A securities sale retained inside the PEA is different from withdrawing cash out of it.Source 9 |
| Withdrawal after five years | Partial withdrawal can leave the plan open and allow further contributions | Income-tax exemption does not remove applicable social levies or restore already used contribution capacity.Source 9 |
Regulation & client protection
Sections ↑Entities & regulation33
Legal entity and regulatory roles
| Record | Verified position | Scope |
|---|---|---|
| Bourse direct — CIB 17153 | Named REGAFI entity reference 606 | French investment firm; current authorisation status is active.Source 51Source 52 |
| Custody and clearing | REGAFI records securities account-keeping/custody and financial-instrument clearing permissions | These permissions identify the regulated entity; they are not a promise against investment loss.Source 52 |
| Corporate identity | SIREN 408790608; 374 rue Saint-Honoré, 75001 Paris | SIREN identifies the company and is not an investment licence number.Source 51 |
Protections & eligibility34
Client assets: what the French guarantee addresses
| Asset or event | Published protection scope | Important limit |
|---|---|---|
| Unavailable securities | Up to €70,000 per eligible customer and institution | Compensation requires inability to return assets under the applicable failure mechanism.Source 36 |
| Associated investment-firm cash | Separate ceiling of €70,000 | Do not substitute the €100,000 ordinary-bank deposit ceiling.Source 53 |
| Market loss | Not compensated by the securities guarantee | Falling shares, issuer/product losses and unsuitable personal investment outcomes are distinct from missing assets.Source 53 |
| Foreign subcustody | Selected third parties may hold foreign securities | The account conditions recognise that foreign custody and insolvency rules can differ.Source 33 |
Protections & eligibility35
Optional securities lending changes the risk analysis
| Feature | Contractual provision | What it does not guarantee |
|---|---|---|
| Borrower collateral | 105% collateral, marked daily; qualifying high-grade sovereign/supranational bonds | Collateral mitigates borrower default; it is not a universal capital guarantee.Source 35 |
| Collateral custody | Bank of New York Mellon SA/NV | The customer has no direct entitlement to the collateral and remains exposed to Bourse Direct.Source 35 |
| Consent and portfolio selection | Optional enrolment covers eligible holdings rather than individually selected lines | Registered holdings and positions pledged for SRD/derivative coverage are excluded.Source 34 |
AMF’s 23 June 2026 decision imposed an €800,000 fine on Bourse Direct and a separate €50,000 fine on Catherine Nini for transaction-reporting and market-abuse monitoring/detection failures. The regulator describes the relevant professional-obligation period as 2021–2023. This is a dated enforcement finding, distinct from the active authorisation recorded in REGAFI; it is not described here as a finding of missing client assets.[54]
Support & complaints
Sections ↑Official customer contact routes
Bourse Direct securities customer serviceTelephone
+33 1 56 88 40 40Source 36
Scope Securities account help
Hours Contact box: Monday–Friday 09:00–18:30; Saturday 11:00–15:00. Other official FAQ text says weekdays until 20:00; confirm late availability.
Secure client messaging / public contactWebsite
https://www.boursedirect.fr/fr/supportSource 36
Scope Use the authenticated messaging route for account-specific instructions or the public contact form for initial enquiries.
TradeBox CFD client supportTelephone
+33 1 70 71 69 77Source 29
Scope Dedicated CFD partner-account service, separate from securities support
Hours Published 24 hours Monday–Friday
Reference table36
Published customer branches
| City | Location | Weekday opening hours |
|---|---|---|
| Paris | 374 rue Saint-Honoré; entrance 9 place Vendôme | 09:00–18:00.Source 37 |
| Lyon | Flex-o, 191–193 cours Lafayette, 69006 | 09:00–12:00 and 13:30–18:00.Source 37 |
| Toulouse | CAP Wilson, 81 boulevard Carnot, 31000 | 09:00–12:30 and 14:00–18:00.Source 37 |
| Lille | Regus, 253 boulevard de Leeds, 59777 | 09:00–12:00 and 13:30–18:00.Source 37 |
Reference table37
Formal complaint and escalation route
| Stage | Published procedure | Timing or condition |
|---|---|---|
| Initial complaint | Select Réclamation in secure Ma Messagerie or the public contact form | Retain the acknowledgement/reference and supporting order or transfer records.Source 38 |
| Response | Acknowledgement within ten business days; response within two months | These are complaint-handling targets, not a guarantee that every requested remedy is granted.Source 38 |
| Internal escalation | Contrôle Conformité at 374 rue Saint-Honoré, Paris, by registered letter | Use the written procedure if the initial response remains unsatisfactory.Source 38 |
| Independent mediation | AMF mediator for eligible investment disputes after prior complaint | A free escalation route within the mediator’s remit.Source 38 |
Reference table38
Learning and demonstration services
| Service | Published offer | Price / scope distinction |
|---|---|---|
| Webinars | Free sessions on account types, orders, fundamentals, chart analysis, ETFs and derivatives | Registration and the live event calendar determine availability.Source 39 |
| Specialist coaching | Current October 2026 video sessions include day trading and warrants/turbos | Each listed one-hour session is €150; coaching is not universally free.Source 40 |
| Securities client-site demonstration | Fifteen-day demonstration access is advertised | A demonstration does not establish real execution, funding speed or investment performance.Source 36 |
Additional services
Sections ↑Reference table39
Tax reporting, statements and dealing records
| Document | Published service | Use and scope |
|---|---|---|
| Annual IFU | Bourse Direct supplies an Imprimé Fiscal Unique each year | Includes realised gains/losses to assist the customer’s own tax declaration.Source 7 |
| Account statements | Monthly statements record the account’s transactions | Deal confirmations and transaction history provide the associated order and charge records.Source 7 |
| Electronic statements / deal confirmations | Free online | Posted copies on request: €6/month.Source 10 |
Reference table40
Securities lending: eligibility and client control
| Question | Published arrangement | Limitation |
|---|---|---|
| Eligible customers and venues | Adults and legal persons; eligible Paris/Brussels/Amsterdam shares and ETFs | Minor accounts and indivision are excluded.Source 34 |
| Accounts | Dedicated service page and contract include CTO and PEA-family accounts | The application still describes CTO-only access; confirm that the intended account has actually been enrolled.Source 34Source 6 |
| Selection and cessation | Bourse Direct selects demanded securities; consent can be withdrawn | No guaranteed utilisation or income; the service page describes next-calendar-day cessation.Source 34 |
Reference table41
Securities-lending remuneration and payment
| Item | Published calculation | Customer consequence |
|---|---|---|
| Gross-to-net split | Costs absorb 60% of gross income; client receives half of the remaining 40% | Equivalent to 20% of gross lending income, not 50% of gross.Source 35 |
| Payment condition | Credit within five business days after Bourse Direct receives lending remuneration | The receipt condition matters; do not treat a marketing monthly date as unconditional.Source 35 |
| Payment account | Ordinary CTO receives remuneration; a CTO can be created for a PEA-only lender | The income is not silently added as a new PEA contribution.Source 35 |
The savings range involves insurers with separate contracts, fees and withdrawal rules. Bourse Direct Horizon is insured by Generali Vie, while Bourse Direct Vie is insured by APICIL Épargne. A securities-account guarantee cannot be used as the coverage description for either insurance contract, and unit-linked investment values can fall.[46]
Account comparison42
Horizon: funding, management and available modes
| Feature | Published provision | Boundary |
|---|---|---|
| Opening / later one-off payments | €300 in self-directed or managed mode | Direct-share supports require €1,500 per share and per payment.Source 42 |
| Recurring payments | From €50 monthly, €150 quarterly or €300 half-yearly/annually | Mode-specific exclusions apply; direct shares are excluded.Source 42 |
| DNCA managed profiles | Modéré: 20% target equities; Équilibré: 50%; Dynamique: 85% | Recommended horizon three years for Modéré and five for the other two; targets are not guaranteed allocations or returns.Source 41 |
| Self-directed versus managed | The March 2026 contract makes the modes mutually exclusive | This differs from the multipocket description of Bourse Direct Vie.Source 42 |
Pricing & charges43
Horizon: recurring fees and euro-fund access
| Item | Published fee / access | Qualification |
|---|---|---|
| Unit-linked supports | 0.65% annually self-directed; 0.85% managed | Underlying investment costs remain additional.Source 41 |
| Netissima / Eurossima | 0.75% annual contract management charge | Current marketing allows all-Netissima allocation; access conditions can change.Source 41 |
| Eurossima all-euro allocation | Up to €50,000 in opening year; €25,000 per subsequent calendar year | Check the current payment instruction and contract endorsement.Source 41 |
| Netissima documentary discrepancy | March 2026 general conditions retain a 40%–70% unit-linked requirement | Obtain the applicable derogation or endorsement for the current 100% euro-fund offer.Source 42 |
Pricing & charges44
Bourse Direct Vie: APICIL contract and fee comparison
| Item | Current published provision | Contractual qualification |
|---|---|---|
| Initial payment | €500 in the linked May 2025 fee annex | Confirm the selected mode’s application minimum.Source 44 |
| Management choices | Self-directed, mandate and multipocket combinations | The website permits different investment approaches within its described offer.Source 43 |
| Self-directed UC / Euro Garanti | 0.65% annual contract fee | Fund charges remain additional.Source 43 |
| Managed-fee discrepancy | Website: 1.35% for mandate UC; July 2026 conditions: maximum 0.85% for gestion pilotée profilée | The named modes differ; get the precise mandate/endorsement and total charge before accepting.Source 43Source 45 |
Protections & eligibility45
APICIL euro funds and automatic management limits
| Fund or operation | Contractual treatment | Why it matters |
|---|---|---|
| Euro Garanti | Maximum 0.65% annual charge; guarantee is before that charge | A zero gross return can still leave a net capital loss equal to the management charge.Source 45 |
| EuroFlex | Maximum 2% annual charge; 98% annual net guarantee on the stated prior-year capital basis | It is not identical to a fully protected cash deposit.Source 45 |
| Switch EuroFlex to Euro Garanti | 2% of the switched sum | This specific charge overrides the general free-arbitrage description.Source 45 |
| Automatic gain trimming / trailing loss option | 0.20% of amounts switched | Investment smoothing is free; eligible self-directed options have separate operating conditions.Source 45 |
Pricing & charges46
October insurance welcome offer
| Condition | Published terms | Decision point |
|---|---|---|
| Eligibility window | First Horizon/Vie subscription, 1–28 October 2026; WELCOMEAV code; at least 30% unit-linked | The higher bonus is not available for an all-euro initial payment.Source 46 |
| Bonus and holding conditions | Up to €630, plus €20 for qualifying €50 monthly payments | Payment within three months after acceptance; restrictions on withdrawals, allocation and continuing payments; twelve-month full-exit clawback.Source 46 |
| Exact payment thresholds | Headlines and detailed terms differ at €10,000, €25,000 and €50,000 | The detailed wording uses strictly above those figures; confirm the exact-boundary entitlement.Source 46 |
Account comparison47
e-PER Generali: a separate retirement contract
| Item | Current offer | Access boundary |
|---|---|---|
| Insurer | Generali Retraite | Distinct from the Generali Vie Horizon insurer and from APICIL.Source 48 |
| Funding | €300 initial or one-off; recurring from €50/month | Retirement-oriented insurance; capital is normally reserved until retirement.Source 47 |
| Management | Self-directed or Retraite Évolutive prudent, balanced and dynamic horizons | Progressive allocation does not guarantee the value of unit-linked supports.Source 47 |
| Exit | Capital, annuity or combination depending on the compartment; specified early-release cases | Principal-residence and hardship routes have conditions; mandatory contribution money has different exit treatment.Source 47 |
Pricing & charges48
e-PER charges and transfer assistance
| Item | Bourse Direct published offer | Further qualification |
|---|---|---|
| Annual contract charges | Unit-linked 0.65%; euro fund 0.80%; no extra horizon-management charge | Investment-support charges remain additional.Source 47 |
| Association and payments | €4 joining charge plus €4/year; standard payment/arbitrage/mode-change charges €0 | The insurer’s generic fee annex gives higher maxima than these distribution prices.Source 47Source 48 |
| Inbound PER transfer rebate | Up to €500; evidence within three months of transfer | Published payment within three months after receipt of evidence.Source 47 |
Company background & evidence
Sections ↑Event timeline49
Corporate development and business identity
| Milestone or activity | Verified description | Interpretation |
|---|---|---|
| 1996 / 1999 | Founded in 1996; exchange listing in 1999 | A long operating history does not settle present product suitability.Source 49 |
| 2004 | Combination with Capitol | TradeBox and other names appear within the current entity’s registered trading-name record.Source 49Source 51 |
| Group and activities | VIEL & Cie group; brokerage, custody/execution and savings distribution | Quoted-company ownership is separate from client-asset compensation.Source 49 |
Results & changes50
Latest examined financial release: first half of 2026
| Metric | Issuer-reported figure | Period / scope |
|---|---|---|
| Customer accounts | Approximately 425,000 | 30 June 2026; account count is not a count of unique active traders.Source 50 |
| Executed orders | 3.3 million; 16.7% year-on-year increase | First half of 2026.Source 50 |
| Consolidated net profit | €11.5 million | First half of 2026.Source 50 |
| Equity / cash | €87.8 million / €56.7 million | Consolidated release published 28 July 2026; neither figure is a personalised guarantee.Source 50 |
| Regulatory expense | €0.8 million AMF sanction recorded as a non-recurring cost | Consistent with the company fine disclosed by the authority.Source 50 |
- Headquarters
- Paris, France
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
Bourse direct
FranceSource 51
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Autorité de contrôle prudentiel et de résolutionCIB 17153 | Authorised | Checked 11 Oct 2026Named REGAFI reference606 identifies Bourse direct, SIREN408790608. Active investment-firm authorisation; custody/account-keeping and financial-instrument clearing permissions recorded. CIB is a regulated-entity identifier; corporate SIREN and insurance-broker ORIAS identifiers are not substituted as investment licences.Source 51Source 52 |
Additional Information
Sections ↑Reference table51
Evidence limitations that affect the final account decision
| Subject | Finding at 11 October 2026 | Treatment |
|---|---|---|
| Legacy derivatives tariffs | Currently linked futures/options PDFs are dated 2011 | No current numeric option/future commission or margin claim is inferred from their continued availability.Source 25Source 26 |
| Insurance provider copy | The e-PER page includes an APICIL paragraph despite naming Generali Retraite | The insurer’s own contract disclosure establishes the retirement provider.Source 48 |
| Horizon older promotion footer | A 2024 reduced-fee footnote remains online | The March 2026 contract independently confirms the 0.65% UC base and 0.20% managed supplement.Source 42 |
| Execution measurement | Public policies and product documents were examined | No live customer login, withdrawal or order-fill test; comparison entries describe features rather than a synthetic FX-cost ranking.Source 23 |
The account forms, published tariffs and particular service agreements need to be read together. A company account, PEA wrapper, stock-lending enrolment, specialist TradeBox pack and insurance mandate are distinct commitments. The profile preserves those boundaries and dates material inconsistencies so the reader can request the relevant account-specific confirmation.[8]
Sources & further reading
- Brokerage products, international markets and current headline charges Bourse Direct · Accessed 11 Oct 2026
- Ordinary securities accounts and ownership choices Bourse Direct · Accessed 11 Oct 2026
- PEA and PEA-PME contribution limits and transfer offer Bourse Direct · Accessed 11 Oct 2026
- PEA Jeunes eligibility, tax age and transition Bourse Direct · Accessed 11 Oct 2026
- Corporate securities accounts and financing Bourse Direct · Accessed 11 Oct 2026
- Account application, US Person exclusion and customer questionnaire Bourse Direct · Accessed 11 Oct 2026
- CTO documentation, SRD access and annual tax reporting Bourse Direct · Accessed 11 Oct 2026
- Account, ownership and tax-certification forms Bourse Direct · Accessed 11 Oct 2026
- PEA contributions, qualified investments and withdrawals Bourse Direct · Accessed 11 Oct 2026
- Ordinary tariff effective 6 January 2026 Bourse Direct · Accessed 11 Oct 2026
- Domestic order tariff and fund dealing schedule Bourse Direct · Accessed 11 Oct 2026
- Crypto ETNs: CTO eligibility, listed exposure and risk Bourse Direct · Accessed 11 Oct 2026
- Mobile account monitoring, orders and authentication Bourse Direct · Accessed 11 Oct 2026
- Wincharts and ProRealTime analysis subscriptions Bourse Direct · Accessed 11 Oct 2026
- Automated investment eligible accounts and operating calendar Bourse Direct · Accessed 11 Oct 2026
- 12 May 2026 announcement of programmed investment plans Bourse Direct · Accessed 11 Oct 2026
- Current ETF and listed-derivative promotional terms Bourse Direct · Accessed 11 Oct 2026
- Morgan Stanley warrants, certificates and turbos Bourse Direct · Accessed 11 Oct 2026
- TradeBox securities pack prices and scope Bourse Direct · Accessed 11 Oct 2026
- TradeBox stock packs: 6 January 2026 prices and commitments Bourse Direct · Accessed 11 Oct 2026
- TradeBox ProRealTime: 6 January 2026 tariff and activity obligation Bourse Direct · Accessed 11 Oct 2026
- Expert order types and account/instrument exclusions Bourse Direct · Accessed 11 Oct 2026
- Currently linked execution policy dated July 2024 Bourse Direct · Accessed 11 Oct 2026
- Listed option features and contract distinctions Bourse Direct · Accessed 11 Oct 2026
- Currently linked TradeBox futures schedule dated 6 December 2011 Bourse Direct · Accessed 11 Oct 2026
- Currently linked TradeBox futures/options schedule dated 6 December 2011 Bourse Direct · Accessed 11 Oct 2026
- TradeBox CFD product offer, minimum spreads and loss disclosure Bourse Direct · Accessed 11 Oct 2026
- TradeBox CFD and the contractual IG partner arrangement Bourse Direct · Accessed 11 Oct 2026
- TradeBox CFD account funding and dedicated customer support Bourse Direct · Accessed 11 Oct 2026
- Registered-bank funding routes and indicative processing times Bourse Direct · Accessed 11 Oct 2026
- New-client funding, order entry and transfer blocking Bourse Direct · Accessed 11 Oct 2026
- Currently linked 2024 PEA transfer guide Bourse Direct · Accessed 11 Oct 2026
- Currently linked account general conditions dated March 2024 Bourse Direct · Accessed 11 Oct 2026
- Optional securities lending eligibility and client remuneration Bourse Direct · Accessed 11 Oct 2026
- Securities-lending contract dated 30 September 2026: consent, collateral and payment Bourse Direct · Accessed 11 Oct 2026
- Official customer support, company and FGDR disclosures Bourse Direct · Accessed 11 Oct 2026
- Paris, Lyon, Toulouse and Lille customer branches Bourse Direct · Accessed 11 Oct 2026
- Formal complaint and AMF mediation procedure Bourse Direct · Accessed 11 Oct 2026
- Free webinars and current education programme Bourse Direct · Accessed 11 Oct 2026
- Current paid specialist coaching sessions Bourse Direct · Accessed 11 Oct 2026
- Generali Vie Horizon offer, management profiles and euro-fund access Bourse Direct · Accessed 11 Oct 2026
- Horizon contractual notice dated March 2026 Bourse Direct · Accessed 11 Oct 2026
- APICIL Bourse Direct Vie current marketing offer and mandate fee Bourse Direct · Accessed 11 Oct 2026
- Bourse Direct Vie fee annex dated May 2025 Bourse Direct · Accessed 11 Oct 2026
- Bourse Direct Vie contract dated July 2026 Bourse Direct · Accessed 11 Oct 2026
- October 2026 WELCOMEAV insurance offer Bourse Direct · Accessed 11 Oct 2026
- e-PER Generali current distribution charges, management and transfer offer Bourse Direct · Accessed 11 Oct 2026
- Generali Retraite e-PER fee disclosure Generali Retraite · Accessed 11 Oct 2026
- Corporate history, listed status and ownership group Bourse Direct · Accessed 11 Oct 2026
- 28 July 2026 consolidated first-half results Bourse Direct · Accessed 11 Oct 2026
- REGAFI named Bourse direct entity, reference 606 ACPR / REGAFI · Accessed 11 Oct 2026
- REGAFI active investment-firm authorisation and custody permissions ACPR / REGAFI · Accessed 11 Oct 2026
- French securities guarantee and associated investment-firm cash Fonds de Garantie des Dépôts et de Résolution · Accessed 11 Oct 2026
- AMF disclosure of 23 June 2026 Bourse Direct and director sanctions Autorité des marchés financiers · Accessed 11 Oct 2026
- Current European T+2 and scheduled October 2027 T+1 transition Euronext · Accessed 11 Oct 2026
- US T+1 settlement scope and exceptions US Securities and Exchange Commission · Accessed 11 Oct 2026
- 2026 SRD liquidation and settlement calendar Bourse Direct · Accessed 11 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.