Accounts and opening requirements
Sections ↑Bolero is KBC Bank NV’s self-directed investment service, rather than a separate bank that creates another deposit-protection allowance. The Belgian retail application requires an adult domiciled in Belgium and a suitable Belgian current account. Company and other ownership structures use their own application documents.[1][2][16]
Reference table01
Ownership and application route
| Attribute | Personal | Joint with a partner | Company or other legal structure |
|---|---|---|---|
| Application | itsme for new clients; KBC Mobile or Touch for existing clients | The documented online route requires both partners to be known to KBC | Relevant application form and identification documentsSource 1Source 2 |
| Eligibility boundary | Adult domiciled in Belgium; no child account through this route | Both holders must complete the applicable signing and identification steps | Accepted structures and evidence need assessment; an investment club is not an automatic approvalSource 1Source 2Source 13 |
| Linked cash account | Belgian current account belonging to the holder | Belgian current account with the appropriate common ownership | Account-holder and authorised-person checks applySource 1Source 11 |
| Recurring account charge | No ordinary opening, account-management or custody fee | The same published private-account tariff | The schedule separately charges legal entities EUR 250 a year; club pricing differsSource 4 |
Reference table02
Before sending the application
| Item | Terms and practical meaning |
|---|---|
| Personal identification | Use the official itsme or existing KBC login route. An application through Bolero does not require purchasing other KBC products.Source 1Source 16 |
| Children | Bolero expressly says the retail opening route cannot be used to open an account for children or grandchildren. This is different from an adult simply investing in their own account.Source 1 |
| Special structures | Investment-club applications are assessed by the Orderdesk. The current document-centre notice asks clients not to send documents by post.Source 13 |
Markets, instruments and currency accounts
Sections ↑Reference table03
Account capabilities
| Item | Terms and practical meaning |
|---|---|
| Listed instruments | The tariff covers shares, ETFs, warrants and structured products, options and bonds across specified European, North American and other markets. Trading permissions and instrument suitability checks still apply.Source 4 |
| Funds and bonds | OTC bond and fund tariffs differ from listed-stock brokerage. A zero distribution charge on a KBC-managed fund does not remove the fund’s internal operating costs.Source 4Source 18 |
| Currencies | Currency subaccounts sit under the same customer number. Each must remain adequately funded: a positive EUR balance does not automatically cure a negative USD balance.Source 5 |
| Digital assets | Bolero documents KBC custody of Bitcoin and Ether without customer management of private keys. Those assets should not be treated as ordinary bank deposits or as freely transferable blockchain wallets on this evidence.Source 22 |
Dealing charges and non-trading costs
Sections ↑Pricing & charges04
Selected online brokerage: current tariff
| Market or transaction | Order band | Published commission |
|---|---|---|
| Euronext Brussels / Paris / Amsterdam | Through EUR 250 | EUR 2.50Source 4 |
| Euronext Brussels / Paris / Amsterdam | EUR 250.01–1,000 / EUR 1,000.01–2,500 | EUR 5 / EUR 7.50Source 4 |
| Euronext Brussels / Paris / Amsterdam | EUR 2,500.01–70,000 | EUR 15 per EUR 10,000 tranche, capped at EUR 50Source 4 |
| US listed shares | Through US$250 / US$250.01–1,000 / US$1,000.01–2,500 | US$2.50 / US$5 / US$15Source 4 |
| US listed shares | US$2,500.01–70,000 | US$20 per US$10,000 tranche, capped at US$50Source 4 |
| ETF Playlist | Through EUR 250 / EUR 250.01–1,000 / EUR 1,000.01–2,500 | EUR 2.50 / EUR 5 / EUR 7.50 on eligible selectionsSource 4 |
| Options | Euronext or Eurex / US / London | EUR 3 / US$3 / GBP 3 per contractSource 4 |
| OTC secondary-market bonds | Per EUR 10,000 nominal tranche | EUR 25Source 4 |
Reference table05
Important tariff footnotes
| Item | Terms and practical meaning |
|---|---|
| Exercise is not necessarily free dealing | The options table labels share-option exercise free but a footnote applies ordinary share brokerage. It must not be interpreted as a completely cost-free securities delivery. Index exercise has a separate tariff.Source 4 |
| Telephone orders | An order that could have been placed online carries a EUR 15 telephone supplement. The tariff distinguishes instruments that cannot be dealt online.Source 4 |
| Partial executions | The schedule treats execution fragments differently across venues: Euronext consolidation is automatic, whereas a client may need to request reimbursement for other markets.Source 4 |
| Foreign dividends | Collection of dividends on foreign shares and ETFs is 2%, capped at EUR 125 in the published schedule. The zero-collection rows for Belgian securities and bonds are not universal.Source 4 |
| Outgoing securities | An external transfer is EUR 50 per position under the schedule’s VAT-inclusive administration convention. KBC/KBC Brussels/CBC and qualifying internal transfers have separate zero-charge rows.Source 4 |
| Entity and dormant-account charges | Legal-entity annual charges and the dormant-account consignment charge are separate from ordinary private-account custody. A dormant transfer to the consignment authority is not a monthly inactivity fee.Source 4 |
Reference table06
Foreign exchange, borrowing and cost disclosure
| Item | Terms and practical meaning |
|---|---|
| Changing currency | The website’s cash-account converter shows an indicative rate. It is available on Euronext-open business days from 08:00 to 20:00; the Orderdesk is the alternative when the online function cannot be used.Source 6 |
| Conversion margin | The order-cost estimate separately identifies an estimated FX margin when settling in another currency. The final transaction rate depends on execution time; this profile does not substitute an unverified universal spread.Source 18 |
| Debit interest | The tariff publishes three-month Euribor plus 10 percentage points, with a 10% minimum. This charge is not evidence of an approved revolving margin facility. Keep every currency balance funded.Source 4Source 5 |
| Full cost versus commission | Brokerage, taxes, issuer/product expenses, inducements and later dividend or corporate-action charges have different roles. The initial order estimate cannot forecast every later event.Source 18 |
Execution information and settlement controls
Sections ↑Reference table07
Before and after the order
| Item | Terms and practical meaning |
|---|---|
| Cost estimate | An estimated breakdown is supplied before confirmation, with the actual costs on the post-trade document. A telephone order may take longer because the desk first sends its cost estimate by e-mail.Source 18 |
| Confirmation preferences | Order-confirmation e-mail settings and statement-delivery e-mail settings are separate. Changing one does not necessarily change the other.Source 20 |
| Available balance | The amount available for a new purchase is not automatically cleared for cash withdrawal. A withdrawal entered early waits until the money reaches its value date.Source 10 |
| Settlement differences | Bolero’s current withdrawal guidance distinguishes US/Canadian settlement one trading day after execution from markets such as Euronext at two trading days. Holiday calendars and specific instruments can alter the actual date.Source 9Source 10 |
Cash movements and securities transfers
Sections ↑Reference table08
Deposits and withdrawals
| Item | Terms and practical meaning |
|---|---|
| Incoming cash | Use Cash in or the bank details shown in the authenticated account, including the unique structured customer reference. The FAQ says a payment without that reference is returned after one banking day.Source 7 |
| Foreign-bank funding | The FAQ does not accept cash transfers directly from foreign bank accounts. It instructs clients to route the money through their registered Belgian counteraccount first.Source 7 |
| Withdrawal destination | Only one or at most two registered counteraccounts may receive withdrawals. The name and ownership must match the Bolero account appropriately.Source 8Source 11 |
| Currency and special cases | EUR cash-out is available online. Foreign-currency, company, large-amount or indivision cases may require the dedicated signed form. Use the current document centre rather than older postal instructions.Source 13Source 8 |
| Limit and timing | The stated limit is EUR 62,000 per transfer, not a daily portfolio cap. The FAQ permits successive transfers; payments to another institution may take up to three banking days and additional checks can delay instant processing.Source 9 |
Reference table09
Changing bank details and bringing investments across
| Item | Terms and practical meaning |
|---|---|
| Conflicting bank-change instructions | A generic FAQ still describes online changes, while a dedicated fraud-protection notice says they are no longer allowed. Use the signed counteraccount-change form and confirm with administration rather than relying on the older workflow.Source 11Source 12 |
| Evidence for a replacement bank | Provide evidence of the Belgian current-account number and holder name. Bolero requires the investor to be its holder or co-holder.Source 11 |
| Incoming securities | Use the receiving-transfer form; transfers from a KBC-family securities account have a separate branch/Live route. Incoming costs paid elsewhere may qualify for brokerage-credit support, subject to its conditions.Source 14 |
| Credit is not withdrawable cash | The transfer-help page describes up to EUR 20 per line in free brokerage, not an unconditional cash payment. Its linked campaign conditions govern eligibility and use.Source 14 |
Cash, securities and legal-provider protection
Sections ↑Reference table10
Protection tied to KBC Bank NV
| Item | Terms and practical meaning |
|---|---|
| Deposits | Bolero explains a maximum EUR 100,000 of eligible cash deposits per person per financial institution. Bolero and another KBC Bank account do not automatically supply separate allowances.Source 15Source 16 |
| Missing instruments | The stated securities compensation ceiling is EUR 20,000 per customer if the institution cannot return covered instruments. It is not a ceiling on the value of segregated securities normally returned to their owner.Source 15 |
| Not market-loss insurance | Investment value can fall without triggering either scheme. The securities and cash limits should not be applied to crypto simply because it is displayed in the same brand’s interface.Source 15Source 22 |
| Evidence basis | These are KBC/Bolero’s own protection explanations. A current individual NBB/FSMA register record and scheme eligibility for a particular holder were not independently resolved in this research.Source 15 |
Orderdesk, statements and record exports
Sections ↑Reference table11
Access to help and evidence
| Item | Terms and practical meaning |
|---|---|
| Orderdesk | The official support route lists 02 303 33 00. For an uncertain execution, establish the order’s status before submitting another order. No blanket outage-fee waiver is established.Source 21Source 6 |
| Cash-flow export | Accounts → Transaction history allows debit/credit and payment searches, details and spreadsheet export. An export button is not permission for an external application to trade.Source 17 |
| Annual cost statement | The broker describes an annual cost overview around the end of April in platform/app messages, alongside individual transaction statements.Source 18 |
| Dividend evidence | Use transaction-history filters and actual statements to identify relevant dividends and withholding. The assessment-year 2026 guide concerns 2025 income; its annual allowance is not silently reused for 2026 income.Source 19 |
Research and account administration
Sections ↑Reference table12
Optional information and ongoing permissions
| Item | Terms and practical meaning |
|---|---|
| Analysis | Bolero provides market information and research for self-directed investing. The sources do not establish that the service automatically executes an analyst’s recommendation.Source 1Source 16 |
| Multiple currencies | Adding a currency subaccount does not create a separately protected bank or an instruction to convert cash automatically.Source 5Source 15 |
| Administration | Contact details, tax residence and special-ownership changes require the appropriate current procedure. Stopping use of the app is not the same as terminating the account or resolving remaining assets.Source 13Source 4 |
Corporate continuity and account lifecycle
Sections ↑Reference table13
Identity and document dates
| Item | Terms and practical meaning |
|---|---|
| KBC Securities to KBC Bank | Bolero’s legal move to KBC Bank took effect on 1 July 2018, retaining the brand. It should not be presented as a new 2026 transfer action for customers.Source 16 |
| Closure | The current tariff lists account closure at no charge. Securities-transfer, accrued interest, corporate-action or other applicable charges can still matter when exiting.Source 4 |
| Research boundary | Commercial terms were read from official pages and the dated tariff. No account was opened and no trading, transfer speed or service-quality test was performed.Source 3 |
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
KBC Bank NV
No separate licence entry is recorded in this panel.
Sources & further reading
- Who can open a Bolero account and application routes Bolero — Belgium · Accessed 13 Oct 2026
- Entity account documentation Bolero — Belgium · Accessed 13 Oct 2026
- Current tariffs and linked schedule Bolero — Belgium · Accessed 13 Oct 2026
- Bolero tariff schedule effective 1 January 2026 Bolero — Belgium · Accessed 13 Oct 2026
- Opening currency subaccounts and negative balances Bolero — Belgium · Accessed 13 Oct 2026
- Manual currency conversion and dealing hours Bolero — Belgium · Accessed 13 Oct 2026
- Incoming cash and structured reference Bolero — Belgium · Accessed 13 Oct 2026
- Cash withdrawals and registered counteraccounts Bolero — Belgium · Accessed 13 Oct 2026
- Settlement, withdrawal timing and per-transfer limit Bolero — Belgium · Accessed 13 Oct 2026
- Cash available for withdrawal versus trading Bolero — Belgium · Accessed 13 Oct 2026
- Registered bank-account name and evidence requirements Bolero — Belgium · Accessed 13 Oct 2026
- Counteraccount changes no longer available online Bolero — Belgium · Accessed 13 Oct 2026
- Cash transfer exceptions and current document instructions Bolero — Belgium · Accessed 13 Oct 2026
- Incoming securities transfers and brokerage-credit support Bolero — Belgium · Accessed 13 Oct 2026
- Protection of securities and cash at KBC Bank Bolero — Belgium · Accessed 13 Oct 2026
- Bolero moved within KBC to KBC Bank Bolero — Belgium · Accessed 13 Oct 2026
- Cash transaction history and spreadsheet export Bolero — Belgium · Accessed 13 Oct 2026
- Order cost estimates and annual cost reporting Bolero — Belgium · Accessed 13 Oct 2026
- Dividend reporting for income year 2025 Bolero — Belgium · Accessed 13 Oct 2026
- Order confirmation e-mail preferences Bolero — Belgium · Accessed 13 Oct 2026
- Orderdesk, administration and technical support Bolero — Belgium · Accessed 13 Oct 2026
- Where Bolero holds Bitcoin and Ether Bolero — Belgium · Accessed 13 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.