BOCHK’s securities service uses one banking relationship for Hong Kong, China A and US market access, with separate pricing from the Securities Club, margin facilities and recurring-investment plans. The most important cost variable is the membership tier, because automated brokerage falls from 0.25% to 0.18% and half-year custody can move from HKD 150 to zero.[1][2][5]
Accounts & headline costs
Sections ↑Account comparison01
Main account routes
| Route | Use | Principal condition |
|---|---|---|
| Ordinary securities account | HK, China A and US securities through online/mobile and supported hotlines. | Standard or Securities Club tier determines brokerage and custody.Source 2Source 1 |
| Securities margin account | Approved financing for supported securities. | Interest, collateral and forced-sale rights are separate from stock commission.Source 2 |
| Family Securities Account | Family-focused account with current custody waiver and opening benefits. | Ownership, control and eligibility follow the account terms.Source 4 |
| Monthly Stock Savings Plan | Recurring investment into eligible HK/RMB securities. | Contribution minimum and transaction charge differ from ordinary dealing.Source 5 |
| IPO / financing | IPO subscription and financing services. | Allocation, financing interest and issue charges remain.Source 2 |
Account comparison02
Securities Club tier thresholds
| Tier | Annual transaction amount / investment assets | Automated brokerage | Half-year custody |
|---|---|---|---|
| Bright Star | Below HKD 300,000 | 0.25% | HKD 150Source 1 |
| Silver Star | HKD 300,000 to below HKD 3 million | 0.23% | HKD 150Source 1 |
| Gold Star | HKD 3 million to below HKD 30 million | 0.20% | HKD 100Source 1 |
| Diamond Star | HKD 30 million or private-wealth status | 0.18% | WaivedSource 1 |
Pricing & charges03
Assisted brokerage by tier
Products & platforms
Sections ↑Availability04
Markets and services
| Product / market | Published access | Boundary |
|---|---|---|
| Hong Kong securities | Shares, ETFs and supported listed products. | Brokerage is transaction-value based; levies and stamp duty remain.Source 2 |
| China A shares | Stock Connect access through the securities account. | RMB fees, quotas, northbound rules and holidays differ.Source 2 |
| US securities | US-market dealing through the bank route. | US tariff, custody and FX differ from HK pricing.Source 2Source 6 |
| Margin and IPO financing | Borrowing against approved collateral or issue subscription. | Financing does not reduce market risk or create withdrawable cash.Source 2 |
| Monthly plan | Recurring purchases into eligible securities. | Plan execution and termination rules differ from ordinary orders.Source 5 |
Platforms & products05
Order and channel controls
| Channel / order | Published function | Operational point |
|---|---|---|
| Internet / Mobile Banking | Automated dealing and account monitoring. | Securities Club automated rates apply where eligible.Source 3Source 1 |
| Automated Stock Trading Hotline | Automated order route. | Classed with automated channels for tier pricing.Source 1 |
| Manned hotline / branch | Assisted orders and special instructions. | Higher tier-specific brokerage applies.Source 1 |
| Limit / enhanced limit | Price-controlled order instructions. | Execution is not guaranteed.Source 3 |
| Market / auction orders | Market or auction-session instructions where supported. | Price protection and session rules differ.Source 3 |
| Good-till-date | Order validity up to five trading days on the published service. | Corporate actions, holidays or market rules can affect open orders.Source 3 |
Fees & holding costs
Sections ↑Pricing & charges06
Monthly plan charges
| Item | Published position | Condition |
|---|---|---|
| Minimum contribution | HKD/RMB 1,000 on the detailed plan page | Some newer marketing material references HKD 500; confirm the live application minimum.Source 5 |
| Transaction fee | 0.25%; minimum HKD/RMB 50 | Published as including brokerage, stamp duty and specified levies for plan execution.Source 5 |
| Number of securities | Up to 20 choices; up to 10 in one plan | Eligible list and plan limits apply.Source 5 |
| Termination | Submit at least three business days before the next execution | Later instructions can affect the following cycle.Source 5 |
| Missed funding | Automatic termination after three consecutive missed months | A stopped plan leaves existing holdings in the account.Source 5 |
Pricing & charges07
Cost layers around ordinary dealing
| Layer | Treatment |
|---|---|
| Brokerage | Tier and channel specific.Source 1 |
| Custody | Half-year fee by tier; Diamond Star waived.Source 1 |
| Government / exchange charges | Additional unless a plan explicitly bundles named items.Source 6 |
| Foreign exchange | Relevant for US or RMB settlement and not replaced by the HK brokerage percentage.Source 2 |
| Transfer / corporate actions | Current fee table applies per service and market.Source 6 |
Scenarios08
Illustrative brokerage
Execution & trading rules
Sections ↑Specifications09
Trading controls
| Topic | Published position |
|---|---|
| Order types | Enhanced limit, market, auction and auction-limit orders where supported.Source 3 |
| Validity | Good-till-date up to five trading days.Source 3 |
| Margin | Approved financing can increase purchasing power but creates interest and collateral obligations.Source 2 |
| Unsettled sale purchasing | Service can permit reuse of sale proceeds before final bank withdrawal.Source 2 |
| Outage route | Automated and manned telephone routes exist; no guarantee of every order during an outage was established.Source 3Source 7 |
Stopping a monthly plan cancels future scheduled purchases; it does not sell the shares already acquired. Likewise, a margin limit is not cash and can change if the securities or collateral rules change.[5][2]
Deposits, withdrawals & transfers
Sections ↑Transfer terms10
Cash and asset movement
| Area | Practical treatment |
|---|---|
| Settlement account | Securities cash is linked to the bank relationship and market currency.Source 2 |
| Unsettled sale proceeds | May support further purchases but are not automatically external-withdrawal cash.Source 2 |
| Monthly plan funding | Contribution must be available before execution; three missed cycles can terminate the plan.Source 5 |
| Securities transfer | Use current service charges and market instructions; direction and beneficial ownership matter.Source 6 |
| Account closure | Custody and pending corporate actions should be cleared before closure; the public pages do not provide one universal completion time.Source 7 |
No bonus credit is treated as cash in this profile. Securities Club discounts, family-account waivers and plan pricing are fee conditions. They do not increase withdrawable cash or compensate for investment losses.[1][4][5]
Protection & regulation
Sections ↑Protections & eligibility11
Entity and protection boundaries
| Area | Published position | Limit |
|---|---|---|
| Provider | Bank of China (Hong Kong) Limited. | The bank relationship is distinct from the market value of securities.Source 2 |
| Registered-institution framework | Hong Kong banking and SFC investment-service framework applies to the named activities. | An exact current SFC entry was not extracted in this pass; check the official registers.Source 2 |
| Nominee / custody | Bank custody and market depository arrangements. | Custody does not insure against price fall, issuer default or every insolvency shortfall.Source 1 |
| Margin | Borrowing is secured against eligible investments. | A forced sale or deficiency can occur; no blanket negative-balance protection is inferred.Source 2 |
| Private insurance | No per-client or aggregate securities policy was established. | Do not substitute bank-deposit protection for securities loss.Source 6 |
Opening an account & support
Sections ↑BOCHK customer routes
Investment Service HotlineTelephone
Personal Customer ServiceTelephone
Online/mobile technical supportTelephone
Customer feedback / complaintWebsite
https://www.bochk.com/en/contact/hotline.htmlSource 7
Scope Customer feedback form; BOCHK states it will investigate and respond within 30 days.
No support, complaint or order test was performed.
Process12
Evidence to retain
| Issue | Useful record |
|---|---|
| Tier pricing | Membership tier, review date, transaction amount and account assets.Source 1 |
| Order | Channel, instruction type, validity, time and contract note.Source 3 |
| Monthly plan | Contribution record, eligible list, execution cycle and termination date.Source 5 |
| Complaint | Feedback reference, bank response and any FDRC or HKMA route used.Source 7 |
Additional services
Sections ↑Reference table13
Services beyond ordinary dealing
| Service | What it adds | Boundary |
|---|---|---|
| Securities Club | Tiered brokerage, custody and Diamond personalised service. | Status can change at the review date.Source 1 |
| Family Securities Account | Family-focused opening and custody benefits. | Ownership and withdrawal rights follow the account terms.Source 4 |
| IPO financing | Borrowed subscription capacity. | Allocation and financing cost can produce loss even without an allotment.Source 2 |
| Monthly plan | Recurring investing. | Plan termination leaves accumulated securities unless separately sold.Source 5 |
Company background & evidence
Sections ↑The facts14
Research context
| Measure | Value | Context |
|---|---|---|
| Provider | Bank of China (Hong Kong) Limited | Hong Kong licensed bank offering securities services.Source 2 |
| Tier review period | 12 months | Membership begins at opening or the next review date.Source 1 |
| Complaint target | Response within 30 days | Published customer-feedback commitment.Source 7 |
| Evidence boundary | Official BOCHK product, pricing and contact pages | No live account, transfer, order or response test.Source 1Source 3Source 7 |
- Headquarters
- Hong Kong
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
Bank of China (Hong Kong) Limited
No separate licence entry is recorded in this panel.
Additional Information
Sections ↑Reference table15
Checks before relying on a quoted condition
| Check | Why it matters |
|---|---|
| Contracting entity and region | Group brands, tariffs and protection rules do not automatically transfer to another legal company or country route.Source 1Source 2Source 5 |
| Order channel and market | Online, app, telephone and branch prices can differ; exchange and statutory charges can remain.Source 1Source 2Source 5 |
| Settlement versus withdrawable cash | A credited trade or deposit can be usable for trading before it is settled or eligible for bank withdrawal.Source 1Source 2Source 5 |
| Promotion or rate date | Temporary waivers, youth plans, interest rates and finance prices need the live eligibility period and cap.Source 1Source 2Source 5 |
| Transfer direction and asset eligibility | Incoming and outgoing transfers can use different forms, fees, timelines and treatment of fractions or unsupported assets.Source 1Source 2Source 5 |
This profile covers BOCHK’s securities service and tiered pricing, not every Bank of China group brokerage. It does not treat family-account benefits, tier discounts or monthly-plan bundling as investment protection or guaranteed savings.[1][2][5]
Sources & further reading
- Securities Club tiers, brokerage and custody fees Bank of China (Hong Kong) · Accessed 16 Oct 2026
- Hong Kong, A-share and US trading service and channels Bank of China (Hong Kong) · Accessed 16 Oct 2026
- Order types, trading channels and market functions Bank of China (Hong Kong) · Accessed 16 Oct 2026
- Family Securities Account features and fee waiver Bank of China (Hong Kong) · Accessed 16 Oct 2026
- Monthly Stock Savings Plan terms and charges Bank of China (Hong Kong) · Accessed 16 Oct 2026
- Securities service-charge gateway Bank of China (Hong Kong) · Accessed 16 Oct 2026
- Investment hotline and complaint-response target Bank of China (Hong Kong) · Accessed 16 Oct 2026
- Online and mobile technical support Bank of China (Hong Kong) · Accessed 16 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.