Arif Habib Limited provides Pakistan share dealing through AHL eTrade, desktop and mobile applications, and assisted trading desks. Classic includes digital dealing, research and trade SMS; Premium adds an equity trader. Available cash, margin obligations and the agreed tariff determine the cost and flexibility of each relationship.[3][7][12]
Broker essentials01
Arif Habib Limited (AHL) at a glance
| Measure | Value | Context |
|---|---|---|
| Legal company | Arif Habib Limited | Source 1 |
| PSX membership | TREC 050; active trading and self-clearing in the dated June 2026 register | Source 12 |
| Listed share | PSX ticker AHL | Source 16 |
| Retail tiers | Classic and Premium | Source 3 |
| Main platform family | AHL eTrade, Trade Cast and AHL mobile applications | Source 3Source 5 |
| Customer support | [email protected] | Source 10 |
| Complaint email | [email protected] | Source 10 |
Accounts and eligibility
Sections ↑At a glance02
Classic and Premium
| Topic | Details |
|---|---|
| Classic | Digital dealing through desktop, web and mobile platforms.Source 3 |
| Premium | The same digital channels plus an equity trader facility.Source 3 |
| Both tiers | The comparison lists research reports and trade-based SMS as included services.Source 3 |
| Pricing | The tier comparison does not establish a universal commission, minimum funding or platform-subscription amount.Source 3 |
At a glance03
Other client relationships
| Topic | Details |
|---|---|
| Institutional | Dedicated dealing for asset managers, banks, insurers, pension funds, corporates and high net worth clients.Source 2 |
| International | A separate sales desk serves overseas institutional clients investing in Pakistan securities.Source 2 |
| Roshan | A banking-linked route for eligible overseas Pakistani investors.Source 8 |
| Islamic account | AHL lists an Islamic account among its retail features; the accepted product terms determine screening and financing conditions.Source 2 |
At a glance04
Digital opening process
| Topic | Details |
|---|---|
| Application | Submit the digital form and required identity, banking and supporting information.Source 4 |
| Verification | The procedure describes a six-digit OTP and NCCPL verification messages; a biometric-assisted route is also available.Source 4 |
| Review | AHL checks documents and obtains internal approval.Source 4 |
| Activation estimate | The procedure indicates a two-working-day step after the relevant checks/approval; incomplete information can extend the process.Source 4 |
| Credentials | Account details and access information are communicated by email/SMS.Source 4 |
At a glance05
Roshan eligibility and setup
| Topic | Details |
|---|---|
| Eligibility described | Non-resident Pakistanis, non-resident POC holders and eligible government employees posted abroad.Source 8 |
| Bank relationship | Start with a Roshan Digital Account at a participating bank.Source 8 |
| Consent | Authorise sharing of information with CDC, the selected broker and market entities.Source 8 |
| Account package | The workflow creates the brokerage relationship, UIN and CDC custody account.Source 8 |
| Funding | Transfer through the Roshan banking/investment route before trading.Source 8 |
Markets and investments
Sections ↑At a glance06
Markets and client scope
| Topic | Details |
|---|---|
| Equities | Retail and institutional execution in Pakistan listed securities.Source 2 |
| Block execution | The institutional/international desks describe matching and executing substantial client flows.Source 2 |
| Fixed income | The money-market desk handles bonds, Treasury bills, sukuk and TFC transactions for institutional and corporate clients.Source 9 |
| Primary issues | AHL’s investment-banking and public-offer activities are separate services from ordinary secondary-market trading.Source 1Source 2 |
At a glance07
Foreign exchange and commodity services
| Topic | Details |
|---|---|
| FX desk | The disclosed desk facilitates banks’ US-dollar spot, forward and swap transactions in the interbank market.Source 9 |
| Client scope | That institutional service description does not establish a retail leveraged FX/CFD account.Source 9 |
| Commodities contact | AHL’s contact page directs commodity enquiries to [email protected] and a separate commodities website.Source 10 |
| Account terms | The legal operator, market permission, funding and tariff for a commodities relationship must be distinguished from the AHL equity agreement.Source 10Source 7 |
Fees and trading costs
Sections ↑At a glance08
What the public materials establish about cost
| Topic | Details |
|---|---|
| Brokerage | A complete current universal retail commission is not established by the reviewed tier page and service documents. Use the accepted client tariff.Source 3Source 7 |
| Included services | The Classic/Premium comparison describes research reports and trade-based SMS as free.Source 3 |
| Other charges | The agreement allows applicable statutory levies, taxes and agreed commissions to be debited and itemised.Source 7 |
| Margin | Financing terms and the applicable rate require the relevant account agreement; no universal cost is implied by the platform description.Source 7 |
At a glance09
Statements and tariff notices
| Topic | Details |
|---|---|
| Routine CDC statement | The sub-account agreement requires a free quarter-end balance statement within ten days.Source 7 |
| Ad hoc records | Requested statements/activity reports may attract cost-based charges, with a three-business-day provision in the agreement.Source 7 |
| Current tariff-change guidance | PSX’s investor guide requires at least 30 days’ notice for broker tariff changes; statutory/regulatory changes are communicated within seven working days.Source 14 |
| Older form clause | The form’s five-trading-day commission-increase wording does not replace later applicable exchange requirements.Source 7Source 14 |
AHL’s older service FAQ contains historical tax percentages. Those figures are not a reliable current all-in trading-cost quote. A useful quotation should identify the commission for the chosen tier, statutory charges, any financing cost and any optional service charge separately.[6][7][14]
Platforms and order handling
Sections ↑At a glance10
Platform family
| Topic | Details |
|---|---|
| Web | AHL eTrade provides browser-based dealing and account access.Source 3 |
| Desktop | Trade Cast is described for Windows and Mac computers.Source 3 |
| Android | The dealing procedure names the AHL Tick Next Generation app.Source 5 |
| iPhone | The procedure names AHL iTick.Source 5 |
| Trader-assisted | Premium adds an equity trader alongside the digital channels.Source 3 |
At a glance11
Documented order-entry sequence
| Topic | Details |
|---|---|
| Authentication | Sign in and establish/use the four-digit trading PIN described in the procedure.Source 5 |
| Ticket | Choose the security and buy/sell action, enter quantity and price, and select the relevant order setting.Source 5 |
| Limit order | The illustrated workflow uses a limit-price instruction.Source 5 |
| Submission | Check the ticket and authenticate the instruction; submission and execution are different events.Source 5 |
At a glance12
Order status and cancellation
| Topic | Details |
|---|---|
| Outstanding Log | The dealing procedure uses this view to inspect pending orders.Source 5 |
| Cancellation | The documented workflow cancels an outstanding order through that log.Source 5 |
| Trade Log | Executed transactions appear separately in the trade log.Source 5 |
| Market information | The procedure shows bid/ask and market/volume views alongside order entry.Source 5 |
At a glance13
Assisted instructions and trade evidence
| Topic | Details |
|---|---|
| Telephone | The agreement recognises instructions on designated recorded telephone lines.Source 7 |
| Written/electronic | Authorised email, SMS, fax or letter channels are specified.Source 7 |
| In person | The form calls for written acknowledgement of verbal instructions at registered offices.Source 7 |
| Confirmation | Contract notes are due by the start of the next trading day under the agreement.Source 7 |
At a glance14
Access and operational limitations
| Topic | Details |
|---|---|
| Account information | The retail page describes access to balances, holdings and statements outside trading hours.Source 3 |
| Execution hours | Round-the-clock account access is not a promise that the exchange executes trades continuously.Source 3Source 7 |
| Credentials | The online terms require protection of passwords/PINs and review of electronic notices.Source 7 |
| Interruption | The risk disclosure covers broker/exchange/network failures and delays; outstanding trades and settlement obligations can remain.Source 7 |
Funding, withdrawals and custody
Sections ↑At a glance15
Cash funding and payment identity
| Topic | Details |
|---|---|
| Banking | The agreement provides for payments through the client’s own bank instruments/channels.Source 7Source 14 |
| Receipt | Retain the broker acknowledgement and the payment reference.Source 7Source 14 |
| Separate client assets | Client assets deposited for trading/margin are restricted to the authorised client purpose.Source 7Source 14 |
| Account details | Use verified current funding instructions; an employee or messaging-group account is not a substitute for the contractual payment route.Source 7Source 14 |
At a glance16
Withdrawal procedure
| Topic | Details |
|---|---|
| Request channels | The service FAQ allows a terminal request or email/letter to the customer-service team.Source 6 |
| Available cash | The agreement covers the credit cash balance after required margin is maintained.Source 7 |
| Payment obligation | The agreement states payment within one trading day of the client request through crossed cheque or banking channels.Source 7 |
| Bank arrival | That contractual processing requirement is distinct from the receiving bank’s actual credit time.Source 7 |
| Sale proceeds | Eligible PSX trades settle T+1 from 9 February 2026.Source 13 |
At a glance17
Moving securities
| Topic | Details |
|---|---|
| Transfer request | The service FAQ calls for written instructions to move shares.Source 6 |
| Physical certificates | AHL describes dematerialisation of shares in the client’s own name with the relevant transfer documentation.Source 6 |
| CDC control | The sub-account agreement requires holder authorisation for transfers, pledges and withdrawals.Source 7 |
| Independent custody choice | PSX’s investor guide describes a CDC Investor Account as an alternative custody arrangement.Source 14 |
At a glance18
Unused cash and ending the relationship
| Topic | Details |
|---|---|
| Interest/profit on idle cash | The agreement provides for passing on profit earned on unutilised client funds unless the client specifies otherwise in writing.Source 7 |
| Termination notice | At least one month’s written notice under the general agreement.Source 7 |
| Prior trades | Rights and liabilities from earlier transactions survive termination.Source 7 |
| Closure conditions | Pending corporate actions, pledged positions and unpaid dues must be resolved, and remaining securities transferred or withdrawn.Source 7 |
Regulation and investor protection
Sections ↑At a glance19
Regulatory identity
| Topic | Details |
|---|---|
| PSX register | TREC 050; the 11 June 2026 list classifies AHL as active trading and self-clearing.Source 12 |
| Company identity | Registration 0048372; incorporation date shown as 7 September 2004.Source 1 |
| Listed status | AHL is a publicly listed Pakistan company.Source 16 |
| Old certificates | Historical licence dates on the company page should not be mistaken for a fresh annual verification date.Source 1Source 12 |
At a glance20
Margin and liquidation
| Topic | Details |
|---|---|
| Additional collateral | The terms require a margin shortfall to be met within one trading day of a written call.Source 7 |
| Forced sale | If the call is not met, the broker may liquidate outstanding positions to cover the shortfall without another notice.Source 7 |
| Settlement default | Unpaid purchased securities can be transferred to the broker’s collateral account under the applicable exchange procedure.Source 7 |
| Risk | Leverage can amplify losses and leave liabilities beyond the initial deposit.Source 7 |
At a glance21
Compensation for broker default
| Topic | Details |
|---|---|
| Trigger | PSX must declare a broker in default and admit the customer’s claim.Source 15 |
| First recovery | Claims first draw on available assets recovered from the broker.Source 15 |
| Standard CCPF limit | Up to PKR 1 million per admitted claimant under the scheme’s rules.Source 15 |
| Additional pool rule | If aggregate payments at that limit are below PKR 35 million, the difference is distributed pro rata to partially settled claimants.Source 15 |
| Investment losses | The scheme does not insure market declines or promised investment returns.Source 15 |
At a glance22
Statements and discrepancy reporting
| Topic | Details |
|---|---|
| Trade notices | The FAQ describes trade SMS and email communications.Source 6 |
| Contract-note discrepancy | The agreement gives one trading day from receipt to raise an unauthorised trade or error.Source 7 |
| Quarterly ledger | The broker supplies cash/securities ledgers and reconciles them with CDC records; the form calls for reporting discrepancies within seven days of receipt.Source 7 |
| Independent records | CDC/NCCPL notices and custody records help reconcile the broker ledger.Source 14 |
| Disputed order authenticity | The account terms place the burden on the broker to establish the authenticity of a disputed order placement or execution.Source 7 |
Support and complaints
Sections ↑At a glance23
Customer service and complaints
| Topic | Details |
|---|---|
| Customer service | [email protected]; the contact page publishes service hours of 9:00am–5:00pm.Source 10 |
| Main UAN | +92 21 111 245 111.Source 10 |
| Complaints | [email protected]; UAN extension 218.Source 10 |
| Complaint SMS | 0321-8210616.Source 10 |
| Head office | Arif Habib Centre, 23 M.T. Khan Road, Karachi.Source 10 |
At a glance24
Handling a dispute
| Topic | Details |
|---|---|
| First record | Give the company the account code, instruction time, order/contract reference and relevant ledger evidence.Source 7Source 6 |
| Unresolved trade dispute | The account agreement provides for arbitration under PSX procedures, with the relevant appeal rights.Source 7 |
| Account access problem | Contact the published support team; a password or PIN should remain private.Source 10Source 7 |
| Outage instruction | Use an authorised dealing channel and confirm the status of any uncertain order before sending it again.Source 7Source 5 |
Research and additional services
Sections ↑At a glance25
Research and practice access
| Topic | Details |
|---|---|
| Retail research | Research reports are included in both stated retail tiers.Source 3 |
| Institutional support | Sector/security insights, execution commentary and block-flow assistance are described for institutional clients.Source 2 |
| Practice route | The broker links a practice-trading service from its retail site; it does not establish live execution performance.Source 3 |
| Investment authority | The custody agreement expressly says it does not itself appoint AHL as investment manager or adviser.Source 7 |
Company and group structure
Sections ↑At a glance26
Company and group boundaries
| Topic | Details |
|---|---|
| Arif Habib Limited | The listed brokerage company and contract counterparty covered here.Source 1Source 16 |
| Group relationship | AHL identifies itself as part of the Arif Habib group.Source 1 |
| Corporate services | Investment banking and institutional dealing are separately scoped business lines.Source 1Source 2 |
| Commodities enquiry | The main contact page links a distinct commodities website and email domain; do not automatically apply AHL equity terms to it.Source 10 |
- Headquarters
- Pakistan
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
Arif Habib Limited
No separate licence entry is recorded in this panel.
Practical considerations
Sections ↑At a glance27
Practical comparison points
| Topic | Details |
|---|---|
| Choose the service tier | Classic provides digital execution; Premium adds trader assistance.Source 3 |
| Obtain a current cost quotation | The public tier comparison is not a complete current tariff, and historical FAQ tax rates should not be carried forward.Source 3Source 6 |
| Keep liquidity separate from portfolio value | Withdrawal rights concern available credit cash subject to margin and settlement, not the whole displayed investment value.Source 7Source 13 |
| Match the operator | Equities, interbank FX and commodities contacts describe different service scopes.Source 9Source 10Source 7 |
Choose Classic for self-directed access or Premium for the additional trader relationship, then obtain the tariff for that account. Keep the brokerage agreement, contract notes and CDC records together: the agreement sets short reporting periods for disputed trades and ledger discrepancies.[3][7][10][6]
Sources & further reading
- AHL company information and memberships Arif Habib Limited · Accessed 27 Oct 2026
- Institutional, international and retail brokerage Arif Habib Limited · Accessed 27 Oct 2026
- Classic, Premium and digital-platform comparison Arif Habib Limited · Accessed 29 Oct 2026
- Digital and biometric account-opening process Arif Habib Limited · Accessed 27 Oct 2026
- Trade placement, PIN, cancellation and execution logs Arif Habib Limited · Accessed 27 Oct 2026
- AHL service FAQ: withdrawals, shares and client notices Arif Habib Limited · Accessed 27 Oct 2026
- Trading, CDC sub-account and online-service agreement Arif Habib Limited · Accessed 29 Oct 2026
- Roshan Equity Investment eligibility and workflow Arif Habib Limited · Accessed 27 Oct 2026
- Institutional money-market and foreign-exchange desks Arif Habib Limited · Accessed 27 Oct 2026
- Customer support, complaints and separate commodity contact Arif Habib Limited · Accessed 27 Oct 2026
- Forms, client manuals and servicing documents Arif Habib Limited · Accessed 27 Oct 2026
- PSX TREC register dated 11 June 2026 Pakistan Stock Exchange · Accessed 29 Oct 2026
- PSX completed settlement transition, effective 9 February 2026 Pakistan Stock Exchange · Accessed 29 Oct 2026
- Investor account, tariff and custody requirements Pakistan Stock Exchange · Accessed 27 Oct 2026
- Centralized Customers Protection Compensation Fund Pakistan Stock Exchange · Accessed 29 Oct 2026
- AHL listed-company profile and public filings Pakistan Stock Exchange · Accessed 27 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.